Contact Us

Questions about our reviews, a correction to flag, or simply something you'd like us to look into? The team behind US Online Casinos welcomes messages from readers. Use the details below and we'll get back to you as promptly as we can.

How to Reach Us

The easiest way to get in touch is by email. Write to us at [email protected] and we aim to respond within two working days. If your query is complex — particularly anything about licensing, bonus terms or payment methods — it may take a little longer, but we will reply.

Please include as much detail as you can. If you're writing about a specific casino or offer, naming it clearly helps us look into it faster.

What We Can Help With

• Review feedback — if you've researched one of the casinos we cover and spotted something we should update, we want to know.
• Factual corrections — bonus amounts, wagering requirements and payment terms change. If our copy is out of date, please tell us.
• General questions — about how we assess casinos, what our editorial ratings mean, or how this site works.
• Responsible gambling concerns — if you or someone you know needs support, see our responsible gambling guidance, which lists contact details for national helplines and self-exclusion programmes.
• Partnership or press enquiries — reach out by email and mark your subject line accordingly.

What We Cannot Do

We are an independent comparison and review site. We do not operate any of the casinos listed here, handle player accounts, process payments or resolve disputes between players and casino operators. If you have a complaint about a casino — a delayed withdrawal, a disputed bonus or an account issue — you will need to contact that operator directly through their own customer support channels.

For regulated disputes in US states where online casino gambling is licensed, your state's gaming control board is the appropriate body to approach. We are happy to point you toward the right regulator if you are unsure where to start.

A Note on Our Editorial Independence

US Online Casinos earns commission when readers follow links to casino sites and sign up. That commercial relationship does not determine how we rank or review any operator — position in our listings reflects our editorial assessment only. You can read more about how we work on our about us page, and our full terms and conditions set out the basis on which this site operates.

Responsible Gambling

Online casino gambling is intended for adults aged 21 or older in most US states where it is legally permitted. If gambling stops being enjoyable, or if it begins to affect your finances, relationships or wellbeing, please reach out for support. The National Problem Gambling Helpline is available 24 hours a day at 1-800-522-4700. Live chat and text options are also available through the National Council on Problem Gambling (ncpgambling.org). Our responsible gambling page has more detail on setting limits and using self-exclusion tools.

Response Times

We read every message we receive. Thank you for taking the time to write.